Upcoming Workshops in Canterbury
Software and Tendering courses
Agile software development, with its focus on delivery of working software, intense collaboration and rapid feedback, can deliver better results for both the customer and the project team.
This half day 'Introduction to Agile' course provides an overview of the values and principles that underpin agile methods such as Scrum, eXtreme Programming (XP) and Kanban. It explores the cultural shifts that need to occur for agile to succeed, as well as covering common terminology and agile practices.
Managing Risk in IT Projects
Risk is all around us and nowhere more so than in a project where a unique endeavour is being undertaken. Identifying and managing risk is critical to project success.
This course gives participants practical skills in risk management for projects. It teaches techniques for risk identification and assessment and then goes on to explore the various options for risk response and mitigation.
Security Governance and Risk Fundamentals
Managing security correctly goes well beyond the technical; understanding the governance of information security is essential to managing information and security risks.
This full-day course focuses on the fundamentals of information security governance, risk and compliance concerns.
Web and Online Marketing courses
Using Google Analytics to Increase Website Traffic and Conversions
This half-day workshop will show you step-by-step how to set up Google Analytics and what key metrics to track in order to measure the success and improve the performance of your web site.
Included will be real-life case studies, practical examples and sample reports that you can immediately adapt to suit your own requirements.
Introduction to Search Engine Optimisation
This full-day workshop, led by one of the SEO industry's most prominent trainers, will show you step-by-step how to optimise your or your clients' web sites to get noticed by Google and other engines.
Whether you're an IT manager, coder, website coordinator or business owner, getting well placed for your key terms on search engines is hugely valuable and important.
Social Media Marketing for Business
This full-day workshop will show you step-by-step how to implement a social media marketing strategy for a business of any size.
Included will be real-life case studies, practical examples and clever ideas for using Twitter, Facebook, Google+, YouTube and other social media channels that you can immediately adapt to suit your own requirements.
Project Management and Governance courses
Project Management - Intro and Practice
Are you baffled by the number of project management courses in the marketplace? Do you just want a good overview to get you started, without having to pay huge dollars?
This day long course from IITP provides an introduction to the profession of project management and an overview of its terminology, practices and techniques - perfect for anyone looking to change career or for anyone being asked to manage small projects.
Understanding IT Governance
IT Governance is focused on the leadership, structures and processes that ensure that an organisation's information technology sustains and extends the overall organisation's strategies and objectives.
This workshop explores and explains IT Governance in depth and covers the building blocks to enable effective IT Governance in your organisation.
Communication and People skills courses
Elevate Communication at Networking Events
What happens when an IT Professional attends a conference, an industry meeting or other networking event? In an ideal world, the person attending the event will be confidently communicating with other attendees. Your organisations image and reputation will be enhanced by positive interactions with others at the event. But what if the attendee is not so confident?
Effective Communication for IT Customer Service
How do you provide effective technical service and support to internal and external customers?
This half-day course is designed for IT Professionals who recognise the need to communicate effectively by telephone while under pressure to solve problems and enhance customer relationships. The course also provides survival strategies for customer support people when dealing with difficult calls.
Business Communication for Professionals
How do you achieve effective communication between the IT 'department' and other parts of the business?
Having the right level of communication between people in an organisation is a critical factor in the success of any business. This half-day course is designed for IT Professionals who recognise the need for improved communication to other parts of the business.
People Management Made Easy
Many technical professionals find people management perplexing and time-consuming. They need quick ways to establish a staff-driven, high-performance workplace where people show initiative, make the appropriate calls and don't need caretaking.
Learn how to change the way people think, feel and act. Participants leave with immediate changes in their approach that will create a different response from staff, reducing stress and improving results.
Team communication: getting your point across
This workshop is for anyone who'd like better communication at work, whether you're a team leader or a team member. The workshop will show how anyone can learn discussion skills, even nerdy IT folks like the trainer himself! Along the way, we'll bust a few myths and share simple practical steps you can take.